The 90-Day
Guarantee.
Wear the STELLORA Peptide Lip Treatment every day for up to 90 days. If it does not become the one lip product you reach for, email us and we will refund you in full.
90 days. A real one.
Wear the STELLORA Peptide Lip Treatment every day for up to 90 days. If it does not become the one lip product you reach for, email support@stellora.shop and we will refund you in full. No restocking fee. No store credit. No phone call required. No "are you sure" maze.
We can offer this because the shade earns its place in your bag, and because we would rather have your trust than your money.
What "full refund" means here.
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Full Refund
Every dollar you paid comes back to you. Not a partial refund. Not store credit you have to spend with us.
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No Restocking Fee
Some brands quietly keep 25 percent of your money as a "restocking fee". We keep nothing.
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No Phone Maze
One email starts your refund. No phone call required. No hold music. No retention script.
The guarantee they won't match.
"Risk free for 90 days"
What the fine print usually adds: phone only refunds, store credit, restocking fees, unopened only.
Plenty of brands promise it. Then they hide the exits.
Plenty of beauty brands advertise a risk-free guarantee, then hide a phone-only refund line, store credit instead of money, an "unopened products only" clause, or a 25 percent restocking fee in the fine print. Ours is one sentence: wear the Peptide Lip Treatment for up to 90 days, and if it does not become the one lip product you reach for, email us for a full refund. No restocking fee. No store credit. No phone maze.
Get Your Color Back →One email.
Your order number.
Done.
Almost nothing.
Send nothing back until we say so. If a return is needed, we send you a prepaid label. There is no form to hunt for and no proof ritual to perform. Your word that the shade was not yours is enough.
Read the full refund policy →✦ STELLORA
A color only your lips can create.
The shade earns its place in your bag.
A guarantee like this only works if almost nobody uses it. We built a lip treatment that feels like a balm, develops your own color and stays put through the day, so it becomes the tube you reach for. If it does not, we do not want your money.
The STELLORA team
How the 90 days works with Buy 1 Get 1 Free.
One order. One guarantee. Opened tubes included.
Buy 1 or Buy 1 Get 1 Free. Same 90 days.
Everything in the box is covered.
The 90 days covers your whole order. If you chose Buy 1 Get 1 Free, both tubes are covered, the one you opened and the one you have not. If you bought a single tube, same guarantee, same 90 days.
And yes, opened tubes count. Wearing it daily is the point, and you cannot know your shade without trying it. If it does not become yours, one email refunds the full order. We will not ask you to return a used tube.
Starting a refund takes one email.
Wear it
Apply the Peptide Lip Treatment every day for up to 90 days from delivery. Really wear it. That is the whole point.
Email us
Not the tube you reach for? Email support@stellora.shop with your order number. One email. Done.
Get your money back
We refund you in full to your original payment method. Send nothing back until we say so. If a return is needed, we send a prepaid label.
We would rather have your trust than your money.
Wear the STELLORA Peptide Lip Treatment every day for up to 90 days. If it does not become the one lip product you reach for, email us and we will refund you in full. No restocking fee. No store credit. No phone call required.
Guarantee questions, answered.
When does the 90 days start?
The day your order is delivered. You get up to 90 days from delivery to decide.
Do I need to return the tube first?
No. Send nothing back until we say so. If a return is needed, we send you a prepaid label.
Is there a restocking fee?
No. You receive a full refund. No restocking fee. No store credit. No phone call required.
Do I have to call anyone?
No. One email to support@stellora.shop with your order number starts your refund.
How is the refund paid?
In full, to your original payment method.
Does the guarantee cover both tubes in Buy 1 Get 1 Free?
Yes. Both tubes are covered under the same 90 days, opened or not. One email refunds the whole order.
Where can I read the full policy?
The complete refund policy lives on the refund policy page. It says the same thing this page says.
✦ Launch Offer
Try it for 90 days. Risk free.
A color-adaptive peptide lip treatment made for dry, mature lips. One swipe a day. Backed by the 90-Day Guarantee.
Get Your Color Back