Privacy Policy

1. What we collect

• Contact information: name, email, phone number, shipping address.
• Order & payment information: what you bought, when, and payment method (processed by Shopify Payments/Stripe, we don't store full card numbers).
• Quiz responses when you take our Skin Aging Quiz.
• Site usage data: via cookies and pixels (Meta Pixel/CAPI, Google Analytics, Klaviyo).

2. Why we use it

• To fulfill your orders and manage your subscription.
• To provide customer support.
• To send marketing communications (with your consent, opt out anytime).
• To prevent fraud and improve the site.

3. Who we share it with

Our service providers, payment processors, shipping partners, email/SMS platforms, analytics, ad networks, under contract. We don't sell personal information in the traditional sense.

If you're a California resident, you can request to opt out of the sale or sharing of your personal information via ad pixels, email support@stellora.shop.

4. Your rights

You can access, correct, delete or export your personal data, and opt out of marketing, anytime. California (CCPA/CPRA) and EU (GDPR) residents have additional rights. Email support@stellora.shop to exercise any of these.

5. Cookies & tracking

We use cookies and similar technologies for site functionality, analytics and ads. You can manage cookie preferences in your browser, and where required by law, via our cookie consent banner.

6. Data retention & security

We keep your data only as long as needed for the purposes described, or as required by law. We use industry standard security to protect it, but no method is 100% secure.

7. Children

Stellora MD is not intended for use by anyone under 18. We don't knowingly collect data from children.

8. International transfers

If you're outside the US, your data may be transferred to and processed in the US.

9. Changes

We'll update this policy as needed. Material changes will be communicated by email or a site notice.

Contact & Business Information

Questions about this policy? Email support@stellora.shop or reach us through our Contact page. We reply within 1 business day (Mon to Fri).

Grand Line Enterprises LLC
1021 E Lincolnway, Suite #10470
Cheyenne, WY 82001, United States